Contact

Get in Touch With Us

The best way to reach us is by email. Our address is [email protected], and we do read every message that comes through — it just might take a day or two to get back to you, depending on how busy things are. We try to be as straightforward as possible in our replies, so please don't hesitate to ask whatever's on your mind.

We're a small independent operation, not a call centre, so there's no phone line or live chat on our end. Email really is the right channel. If you write to us, be as specific as you can about what you're asking — it genuinely helps us give you a useful response rather than something vague.

What You Can Contact Us About

Mostly people get in touch about the content here on hispinau.com — corrections, questions about how we research and review HiSpin, that sort of thing. If you've spotted something that looks outdated or factually off, we'd genuinely like to know. We put a fair bit of effort into keeping things accurate, and reader feedback does help with that more than you'd think.

We also hear from people in the industry from time to time — PR contacts, affiliate managers, that kind of thing. We're open to those conversations, though we can't promise a response to every pitch. Our editorial approach stays independent regardless, and that's not something we negotiate on.

A Note on What We Can't Help With

This is worth being clear about: hispinau.com is an independent review site. We have no connection to HiSpin's operations, and we have no access to player accounts, transactions or anything on that side of things. If you have an issue with the casino itself — a withdrawal, a bonus, an account problem — we're genuinely not the right people to contact about it. You'd need to go directly to HiSpin's own support team for any of that.

Responsible Gambling Concerns

If something you've read on this site has raised a concern about your own gambling habits, or someone else's, please reach out to a dedicated support service. We care about this, and we'd rather say it plainly than just leave it unaddressed. There are free, confidential services available in Australia — a quick search will point you in the right direction. We're not equipped to provide that kind of support ourselves, but we do take it seriously.